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Privacy Statement

At CNG WIGS NZ, we value your privacy and are committed to ensuring the protection and security of your personal information. This Privacy Statement explains how we collect, store, use, and share your personal information. By "CNG WIGS NZ," we refer to our company and associated brands.

1. Introduction

1.1. This Privacy Statement outlines our data practices, including the information we collect and how we use it.

1.2. By using our website, making purchases, participating in our programs, or engaging with us, you acknowledge and consent to the practices described in this statement.

2. Definitions

2.1. In this statement, "personal information" refers to data as defined under the Privacy Act 2020, encompassing information that can personally identify you, such as your name, contact details, and financial information.

3. Changes to the Privacy Statement

3.1. We may update this Privacy Statement from time to time. Updated versions will be available on our website.

3.2. We will provide reasonable notice of significant changes through our website, apps, or email. Continued use of our services after such notice indicates your acceptance of the updated Privacy Statement.

4. Collection of Personal Information

We collect personal information when you:

4.1. Purchase Products or Services

  • Video footage or still images (if video surveillance systems are in operation).

  • Vehicle number plate (if Automatic Number Plate Recognition is used).

  • Details of products and services purchased.

  • Payment information for transactions.

4.2. Purchase Online

  • Details of purchased products and services.

  • Information necessary for delivery.

  • Payment information for online transactions.

4.3. Access and Engage with Our Digital Platforms

  • Data related to products and services you view and search for.

  • Information about your interactions with our emails or communications.

  • Device and network information (e.g., IP address, device settings).

4.4. Interact with Live Chat

  • Your name and email along with your messages.

4.5. Engage with Membership Programs

  • Information related to your program participation and communication preferences.

4.6. Contact Customer Service

  • Contact information and details regarding your inquiries.

4.7. Apply for a Product or Service

  • Personal information required for the application process.

4.8. Enter Promotions

  • Contact information and any required entry details.

4.9. Interact on Social Media

  • Your social media handle and related information.

4.10. Collect from Third Parties

  • Information from publicly available sources and third parties, including credit reporting agencies and advertisers.

5. Cookies

5.1. We use cookies to enhance your online experience. Cookies may be disabled in your browser settings.

6. Purpose of Collecting Personal Information

We collect and use your personal information for various purposes, including:

  • Providing products and services.

  • Offering information and advice.

  • Managing warranties and recalls.

  • Communication and customer service.

  • Enhancing products and services.

  • Customizing your experience.

  • Secure access to our platforms.

  • Conducting promotions and analysis.

  • Verification and legal compliance.

7. Sharing of Personal Information

7.1. We may share personal information within CNG WIGS NZ for business purposes and across service providers and partners for operational needs.

7.2. Personal information may be shared with third-party sellers, suppliers, and entities required by law, or for legal compliance.

8. International Data Disclosure

8.1. Personal information may be disclosed to third parties outside New Zealand, provided that data protection standards are equivalent or comparable to the Privacy Act.

9. Data Protection and Retention

9.1. We take reasonable measures to protect personal information from misuse and unauthorized access.

9.2. Data retention is in line with legal and business requirements.

10. Access and Correction of Personal Information

10.1. You can request access to your personal information by contacting us.

10.2. We may charge a reasonable fee for providing access or making amendments.

11. Complaints

11.1. If you believe your privacy has been breached, please contact us, and we will investigate your complaint following established procedures.

11.2. If your query remains unresolved, you can contact the New Zealand Office of the Privacy Commissioner for further assistance.

Contact Information:

Privacy Officer CNG WIGS NZ  0210603388

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